Last updated: [16/02/2026]
These Terms & Conditions apply to all services provided by KNSY Marketing Management FZCO, Dubai, UAE (“we”, “us”, “our”) to any client (“Client”, “you”, “your”), unless otherwise agreed in writing.
These Terms & Conditions apply to all proposals, agreements, projects and services supplied by KNSY, including but not limited to:
Any variation to these Terms must be agreed in writing.
An agreement is formed when:
Any scope, pricing or timeline changes must be agreed in writing.
The Client agrees to provide all information, materials, approvals and access reasonably required for KNSY to perform the work.
This includes, where relevant:
If delays are caused by missing information, late feedback or failure to approve work on time, KNSY may revise delivery timelines and charge for resulting additional work.
KNSY will perform services with reasonable skill, care and professional judgement.
Unless expressly agreed otherwise in writing:
KNSY does not guarantee any particular commercial result, performance outcome or business success unless explicitly stated in writing.
Unless otherwise stated in the proposal or agreement, project pricing includes only the number of revision rounds specified.
Any work outside the agreed scope, including additional revisions, new deliverables, delayed amendments or change requests, may be quoted and billed separately.
KNSY reserves the right to determine whether a request falls outside the agreed scope.
Fees will be set out in the relevant proposal, agreement or invoice.
Unless agreed otherwise in writing:
KNSY may require staged payments, milestone billing or monthly billing depending on the structure of the engagement.
If payment is overdue, we reserve the right to:
KNSY may suspend or terminate work immediately if:
The Client may terminate a project in writing at any time, but remains liable for:
All deposits and payments already made remain non-refundable unless otherwise agreed in writing.
Unless otherwise agreed in writing, all concepts, designs, systems, documents, visuals, code, strategies and materials created by KNSY remain the intellectual property of KNSY until all invoices have been paid in full.
Once full payment has been received, the Client is granted the right to use the final approved deliverables for the purpose originally agreed.
Unless expressly agreed otherwise:
KNSY may showcase completed work in its portfolio, website, social channels, proposals and awards submissions unless the parties agree otherwise in writing.
Projects may involve third-party platforms, tools, plugins, fonts, APIs, hosting providers or services.
Unless otherwise agreed:
This includes services such as Webflow, Shopify, Google, Meta, hosting providers, analytics platforms, CRM systems and API providers.
Where KNSY designs or develops websites or digital platforms:
If no maintenance or support agreement is in place, support after launch may be billed separately.
Both parties agree to keep confidential any non-public commercial, technical or strategic information disclosed during the project.
This does not apply to information that:
This obligation continues after the project ends.
The Client warrants that any materials supplied to KNSY, including text, images, trademarks, logos, data and other assets, may be lawfully used for the project.
The Client indemnifies KNSY against any claims arising from materials, instructions or approvals supplied by the Client.
To the fullest extent permitted by law, KNSY shall not be liable for:
KNSY’s total liability in connection with any project or service shall be limited to the total fees paid by the Client for the specific project or service giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded.
KNSY provides strategic, creative and technical services. While our work is built to perform, we do not guarantee:
Any references to performance, projections, case studies or outcomes are illustrative and should not be interpreted as guarantees.
KNSY shall not be liable for delay or failure to perform caused by events outside its reasonable control, including but not limited to:
Where such circumstances occur, timelines may be adjusted accordingly.
The Client agrees not to directly hire, solicit or engage any KNSY employee, contractor or collaborator introduced through the project for a period of 12 months following the end of the engagement without prior written consent.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction — e.g. England and Wales / Dubai International Financial Centre / United Arab Emirates].
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction], unless otherwise required by law.
For any questions regarding these Terms, please contact:
KNSY Marketing Management FZCO, Dubai, UAE
Dubai, UAE
Last updated: [16/02/2026]
KNSY Marketing Management FZCO, Dubai, UAE (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use and store personal data when you interact with our website and services.
We may collect personal information when you:
This may include:
We use your data to:
We do not sell or distribute your personal data.
We process your data where:
We may share data with trusted third-party providers where necessary to operate our business, including:
All third parties are required to handle your data securely and in line with applicable regulations.
Our website uses cookies to:
You can control or disable cookies through your browser settings.
We retain personal data only for as long as necessary to:
You have the right to:
To make a request, contact us at:
We take appropriate measures to protect your data from unauthorised access, misuse or disclosure.
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this policy from time to time. Any changes will be reflected on this page.
For any questions regarding these Terms, please contact:
KNSY Marketing Management FZCO, Dubai, UAE
Dubai, UAE